Everything was well-maintained. the staff, from the bell boys to front desk to the housekeepers, was amazingly great. - the hotel's location was as favorable to the ocean as possible.

We thoroughly enjoyed hotel's comfy location!!

It was a well priced and luxury hotel in a very popular area, so close to a lot more activities, scuba or parasail boats, and So close to Playa Del Carmen...

Was a comfortable base for vacation. Everything was really good for our purposes, family vacation. Very efficient staff, were ready to help all the time. Had well-equipped and brand-new a double room with double bed instead of king bed and wake-up service was available in it😀😀

The location was fantastic. the room was clean and had a free minibar, fresh toiletries, and a comfortable King bed. the breakfast was delicious, and the check-in process was fast.

This place is situated in a gorgeous spot and the staff here are really nice. the room here is spacious and has a stylish vibe to it. the pool is super clean and I enjoyed some tasty drinks at the snack bar 🍹.

I had an amazing time at Iberostar! The entertainment staff was outstanding and made my trip unforgettable. The diverse wildlife added an extra special touch to the experience. The food was delicious and there were so many options to choose from. The pool area was top notch, although I would have liked to see more umbrellas for some shade. I would highly recommend this hotel.

the staff was extremely friendly and excellent, always on hand when needed. the service provided there was amazing. 3. the rooms were well-maintained and had a nice view of the beach.

I loved the remodeled room, friendly staff, and amazing dining options. The wildlife and activities around the resort were fantastic. The massages were also a highlight.

Can't think of anything.

The view of the ocean was lovely. the room was beautifully maintained and functional. - the beds were exceptionally comfortable. - the staff, from receptionists to waiters, were excellent. Overall, it's a clean place with lovely ocean views, beautifully maintained rooms, exceptionally comfortable beds, and excellent staff members.

Beautiful property, natural setting, flamingos, swans, monkeys, peacocks.

Could not be improved in any way.

Beautiful property with natural surroundings. Flamingos, swans, monkeys, and peacocks spotted. Great service and excellent food. Enjoyed breakfasts and meals at buffets, as well as fine dining at Italian restaurant. stunning outside setting with well-maintained garden and little waterfalls. Great beach and pool area. Snacks and drinks provided during the day. Amazing quality and variety of food at the buffet. Activities organized throughout the day and evening with no pressure to take part. Loved Star camp and the foam party. Top-notch dive staff.

We came for a family vacation and did just that. The facilities are clean and compact, with a good gym and multiple restaurants to choose from. The food is absolutely delicious with a striking variety. The service at the restaurants is fabulous, and the staff are friendly and attentive. There are two large swimming pools and a great beach area. The resort is stunning, with lush foliage and adorable animals roaming freely. The wifi is lightning fast and available everywhere.

Can't recommend highly enough this hotel.

We got great value for our money at the Iberostar Quetzal. The room was clean and comfortable, and the location was perfect, right in the middle of the rainforest with animals roaming free. The staff treated us incredibly well, always friendly and ready to assist.

The breakfast selection could be improved by offering a wider variety of options.

ibero exceeded my expectations on this stay. the staff was kind and attentive, the food was delicious, and the wildlife on the resort was a delight. I particularly enjoyed the proximity of the howler monkeys and the musical night entertainment. the wifi was also fast and accessible everywhere, even on the beach!

Pool bar lacked sunlight.

Had a great weekend escape! Appreciated the friendly staff and clean facilities. The location was awesome, walking distance to shops and restaurants. The included breakfast and snack in the afternoon were a nice touch. The pool area was one of the best aspects of this hotel, with plenty of loungers available.

The Wi-Fi was a bit spotty and slow at times, making it difficult to stay connected. Additionally, noise from nearby construction was quite audible, especially early in the morning.